The ITIL Process Wiki is about ITIL V3, ITIL V2, ISO 20000 and IT Service Management (ITSM). It is intended to promote more widespread use of Best Practice by IT professionals. [1]
This ITIL Wiki is run and sponsored by IT Process Maps, creators of the ITIL Process Map.
http://wiki.en.it-processmaps.com/index.php/Main_Page
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